Question 1: Do you have an minimum order?
No business is too big or too small. So we will try our best to struggle with our client to get business moving forward based on our sales strategy at that time.
Question 2: What’s your payment term?
T/T is preferred.
Question 3: What if I receive damaged merchandise?
Please call/email us if you receive damaged product. Our sales will want to see the pictures of merchandise, shipping box and packing material, etc. DO NOT discard these items until a claim is made and approved.
Question 4: What shipping methods are available for delivery?
Our logistics team will help to offer the best solution to make sure you will get products in the fastest, the best, way with competitive price.
Question 5: How do I get my Custom Products Started?
Please contact our sales team. Who will provide the best packaging and printing solutions together with our QE’s suggestion.
Question 6: How long will it take to receive my custom products?
A timetable (Master schedule) will be offered from making samples to goods delivery. Our professional project coordinators will stick on the project progress strictly. It normally takes 7-15 days to finish mass production.
Question 7: If you are happy to prepare stock products for us?
Yes, we can help you build up stock products for 30 days once you are credited to be gold client.
Question 8: Do you cooperate with other manufacturer to produce products? How do you make sure the quality compliance?
Normally, we have 100% production capability to produce products independently. But we also cooperate with / source some professional manufacturers to increase new business. Our QC team will be on site for 100% inspection and we take 100% responsibility for quality guarantee.
Question 9: How could I get your promotion products?
Please keep an eye on our web and please log on our promotion web shop of http://www.aliexpress.com/store/515508 to get what your want. We promote some products at some time with very aggressive price. Our customer service team will be your contact.
